In an effort to ensure the safety of our staff and clients, we are utilizing low-contact service to all our clients for all pet care needs.
We thank you for your continued support and patience over the past 18 months. We are excited to announce that August 9th we will resume in-clinic appointments, with some modifications!
We still ask that you call or text us from your vehicle to check-in. Upon arrival, we will ask some health screening questionsand then escort you and your pet into the building when we have a room ready. We will only be allowing one family member per household into the clinic. Additionally, we will be requiring the use of hand sanitizer upon entry and masks for all individuals that enter the building, regardless of vaccine status. If these criteria are not feasible for you, then we are happy to provide curbside service, and have you wait in your vehicle-this is non-negotiable.
Once you are in the exam room, we ask that you remain seated to allow our staff to maintain as much social distancing as possible. If additional testing or treatments are required for your pet, you will be asked to wait in your vehicle while these are performed. The lobby and the restroom will be closed to the public so please plan accordingly.
We will have some kinks to work through as we relearn the flow of having in-clinic appointments, so please be patient and kind. We are excited to see you and your pets in person! We ask that if you or anyone in your household has COVID-19, COVID-19 like symptoms, or has been exposed to COVID-19 in the past 10 days that you reschedule your appointment.
Also, during the months of August and September, we will have modified hours. We will be closed all day on Saturdays for both months and we may have some weekdays with reduced hours. We have some staff changes and needs that are impacting our ability to be open 6 days a week during that time. We explored all other options; we would be unable to provide excellent customer service and patient care if we did not make these temporary adjustments and we did not come to this decision lightly. We will resume normal hours as soon as possible!
We know this may be an inconvenience and we apologize. We look forward to seeing you soon!